• Desktop/Laptop Computers

  	Windows	MacOS
  i. Operating System	Windows 10 and above	macOS 11 (Big Sur) and above
  ii. Browser	Google Chrome Microsoft Edge Firefox	Google Chrome Firefox Safari
  iii. Device Specifications:
  CPU/Processor:	Intel i5 CPU (Gen 8) and above AMD Ryzen 5 2500U and above	Intel i5 CPU and above Apple M1 and above
  RAM:	At least 8GB	At least 8GB
  Notes/Remarks:	Intel Celeron/Intel Pentium/ARM computers are not supported.	Devices manufactured before 2017 are not supported.




• Tablets*

  	Android	iOS
  i. Operating System	Android 10 and above	iPad OS 16 and above
  ii. Browser	Google Chrome	Safari
  iii. Recommended Devices	Varies.	iPad (6th gen) and newer iPad Mini (5th gen) and newer iPad Air(3rd gen) and newer iPad Pro(3rd gen) and newer
  iv. Device RAM	At least 4GB	Not applicable
  Notes/Remarks	If the audio/animations are stuttering, it may be possible that the device hardware is not compatible with the website.	If you encounter issues, try disabling Webgl 2.0 in your iPad Safari settings: Settings > Safari > Advanced > Experimental Features > WebGL 2.0<< /i> /p>

  *For optimal user experience, a screen size of at least 8 inches with an aspect ratio of 16:9 is recommended.



• Mobile phone

  Access to Berries Campus via mobile phones is not supported.

Created in Feb 2023

1. Step 1: To activate the account, click on “First Time Login/首次登录”.
   


2. Step 2: Enter the student registration number and the primary email registered with Berries​.
   (Please include the letter in front of the registration number, e.g. D21765)
   
   Click the “Submit” button when done. An email will be sent to your mailbox.


3. Step 3. Check your email for the link to create a new password.
   1. 
   2. Click the link provided in the email above.


4. Step 4. Create a new password.
   • The password is case-sensitive and must contain the following:
   • • at least 8 characters
     • at least one number
     • both uppercase and lowercase letters
     • 

       When done, click the “Submit” button. You will be redirected to the login page.



5. Step 5. Log in using the student registration number and the newly created password.
   

Created in Feb 2023

1. Step 1. To reset your Berries Campus password, click on “Forgot Password/忘记密码”.
   


2. Step 2. Enter the student registration number and primary email registered with Berries.
   (Please include the letter in front of the registration number, e.g. D21765).
   
   Click the “Submit” button when done. An email will be sent to your mailbox.


3. Step 3. Check your email for the link to reset your password.
   
   Click the link provided in the email above.


4. Step 4. Create a new password.
   • The password is case-sensitive and must contain the following:
   • • at least 8 characters
     • at least one number
     • both uppercase and lowercase letters
     • 

       When done, click the “Submit” button. You will be redirected to the login page.



5. Step 5. Log in using the student registration number and the newly created password.
   

Created in Feb 2023

Q1: I did not receive the email notification for setting my password when logging in for the first time. What should I do?
A1: Please check your Junk or Spam folder in case the email was filtered to the folder. Contact our School Affairs Executives if you did not receive the email after multiple attempts.

Q2: I am unable to log in after setting the password. What should I do?
A2: Passwords are case-sensitive. Please ensure that the password entered matches your created password. If the login attempts continue to be unsuccessful after repeated tries, click on "Forgot Password" to reset your password.

Q3: I did not receive the email to reset my password after requesting for one. What should I do?
A3: Please check your Junk or Spam folder in case the email was filtered to the folder. Contact our School Affairs Executives if you did not receive the email after multiple requests.

Q4: The portal is not responding or is loading very slowly. 
A4: Please check the configuration of your devices to ensure the recommended hardware is used and the internet connection is stable. Try using another recommended device or connect to another stable connection. If the problem persists, it could be that your Internet Service Provider or Local Area Network is facing intermittent slowness, or our portal is experiencing high usage volume. Hence, try logging in again in a while. 

Q5: I received this pop-up message after entering the login information. What does this mean?
Pop-up message: "There is no record of a primary email address under this student registration number. Pease contact Berries for assistance."
A5: If you receive this message, it is because an email address has not been provided to Berries previously. Please contact our School Affairs Executives to add a primary email address. 

Q6: I received this pop-up message after entering the login information. What does this mean?
Pop-up message: "The email address entered does not match the one provided to Berries. Please try again."
A6: The email address entered does not match the primary email address provided to Berries previously. Please retry. If the problem persists, please contact our School Affairs Executives to update your email address.

Q7: How do I update my primary email address?
A7: Please contact our School Affairs Executives to update your primary email address.

Created in Feb 2023